Delivery Policy

At Dawnrose Raleigh Florist, we do our best to provide reliable flower delivery and a positive customer experience. Please review our delivery policy before placing your order.

Delivery Area

We offer flower delivery in Raleigh, North Carolina, and selected surrounding areas. Delivery availability may depend on the recipient’s location and our current service area.

Delivery Information

Please make sure the recipient name, delivery address, phone number, delivery date, and any special instructions are correct at checkout.

We are not responsible for failed or delayed deliveries caused by incorrect, incomplete, or missing information provided by the customer.

Delivery Dates and Times

We make reasonable efforts to deliver orders on the selected delivery date. However, exact delivery times are not guaranteed unless confirmed by Dawnrose Raleigh Florist.

Delivery times may be affected by weather, traffic, holidays, high demand, product availability, or other circumstances beyond our control.

Same-Day Delivery

Same-day delivery may be available for eligible orders placed within our delivery area and within the required time window.

If same-day delivery is not available, we may contact you to arrange the next best delivery option.

Recipient Unavailable

If the recipient is not available at the time of delivery, we may attempt to contact the customer or recipient using the information provided.

Depending on the location and situation, the order may be left in a safe place, with a receptionist, front desk, neighbor, or another appropriate person.

Failed Delivery Attempts

If delivery cannot be completed because of an incorrect address, restricted access, recipient unavailability, refusal of delivery, or no response from the customer or recipient, an additional delivery fee may apply for a second delivery attempt.

Weather and Unexpected Delays

Severe weather, traffic delays, road closures, emergencies, or other unexpected events may affect delivery times. When possible, we will work with customers to find a reasonable solution.

Holiday and Peak Season Delivery

During holidays and high-demand periods, including Valentine’s Day, Mother’s Day, and other special occasions, delivery times may be longer than usual.

We recommend placing orders early to help ensure availability and timely delivery.

Contact Us

If you have questions about your delivery or need help with an order, please contact us through our website contact page.

Dawnrose Raleigh Florist
Raleigh, North Carolina
Website: dawnrosenc.com